Order Processing All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times Once dispatched, estimated delivery time is 5-9 business days, depending on the destination. Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

Shipping Carriers We partner with reputable international carriers to ensure your order arrives safely and on time. Carrier selection may vary depending on your location.

Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.

International Shipping Greyven Footwear ships globally. International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the sole responsibility of the customer. Greyven Footwear is not responsible for delays caused by customs processing.

Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at contact@greyvenfootwear.com and we will work to resolve the issue promptly.